The Alliance Française de la Nouvelle Orléans is a 501(c)(3) non-profit organization
Last Modified: December 11, 2018
Information We Collect
We may collect certain personal information from you in connection with your activities at Alliance Française de la Nouvelle Orléans, such as when you register for a class on our Website. This information may include:
Payment card or other financial account information;
contact and billing information (including name, e-mail address, postal address, and phone number);
date of birth;
geolocation data; and
other personal information you provide to us on our Website, or when you interact with us in other ways, both online and offline.
Additionally, we or companies acting on our behalf may collect certain computer and browser information through automated technologies such as cookies and web beacons when you visit our Website. A “cookie” is a file that a website sends to a visitor’s computer or other Internet-connected device to identify the browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.
The information collected using these tools may include your IP address, browser characteristics, operating system, the address of the web page that referred you to our Website, dates and times of Website visits, the language your system uses, and the country and time zone in which your device is located. These automated technologies also permit the collection of “clickstream data,” which may include a log of content you access while browsing a website.
Companies acting on our behalf may combine the information collected from your visit to our Website with other information they have collected previously. Your web browser may tell you how to be notified when you receive certain types of cookies and how to restrict, reject or disable certain cookies.
Interest-Based Online Advertising and Google Analytics
This section of our Privacy Notice provides details about interest-based online advertising (also called “targeted advertising”, “remarketing”, or “behavioral advertising”), Google Analytics, and your choices with respect to this type of advertising.
We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.
You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioral Advertising at http://www.aboutads.info/choices/ and edit or opt-out your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. Because those opt-out and preference control pages are specific to the individual browser used to visit it, and because that page is not operated by the Alliance Française de la Nouvelle Orléans, we are unable to perform the opt-outs on your behalf.
How We Use the Information We Collect
When we collect information from you, we may use it for a number of purposes, including to:
Process, manage, complete and account for transactions, including purchases and refund, exchange and layaway requests;
Provide our products and services to you and fulfill your gift card orders;
Identify your product and service preferences;
Improve merchandise selections and customer service;
Invite you to participate in customer research;
Notify you about new products, services, features, promotions, events and special offerings relating to the Alliance Française de la Nouvelle Orléans we think you will find valuable;
Provide customer support and respond to your requests, comments and inquiries;
Create and manage online accounts you establish;
Enroll you in and administer our loyalty and other rewards programs upon your request;
Administer your participation in promotions, contests and sweepstakes;
Verify your identity in certain instances (such as when you pay by check, return merchandise, or request a refund);
Protect against, identify and help prevent fraud, unauthorized activity, claims and other liabilities and minimize credit risk;
We also may use the information in other ways for which we provide specific notice at the time of collection.
In addition, we use information collected online through automated means for purposes such as (i) customizing our users’ visits to our Website; (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Website; (iii) measuring and managing the advertising effectiveness of our online and offline advertisements and events; and (iv) managing our business. We also use this information to help diagnose technical and service problems, administer our Website and mobile applications, identify users of our Website and mobile applications, and gather demographic information about our users. We use clickstream data to determine how much time users spend on web pages of our websites, how users navigate through our websites, and how we may tailor our websites to better meet the needs of our users. In order for us to maintain the accuracy of your personal information and improve our communication with you, we may also supplement the information we collect with other public demographic information.
Information We Share
We may share certain personal information we collect about you with partners or third parties who perform services for us or with whom we contract for the purposes described in this Privacy Notice. For example, we may use third parties to host our Website, operate certain of its features, send e-mails, print or send mailings, run our sweepstakes, contests or other promotions, conduct customer research, authorize and process your payments, manage and analyze data and our advertising effectiveness, and fulfill gift card orders. Such third-party service providers are given the information that they need to perform their designated functions and we do not authorize them to use or disclose your personal information for their own or any others’ marketing purposes.
We also may share the information you provide (i) if we are required to do so by law or legal process, (ii) with law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent harm or loss, or in connection with an investigation of suspected or actual illegal activity.
Our Website may provide links to other websites for your convenience and information. These linked websites operate independently from Alliance Française de la Nouvelle Orléans and may have their own privacy notices or policies. Other linked websites may be owned or controlled by Alliance Française de la Nouvelle Orléans but have privacy policies that differ from this one. To the extent any linked websites you visit are not owned or controlled by Alliance Française de la Nouvelle Orléans, we are not responsible for the websites’ content, any use of the websites, or the privacy practices of the websites. We suggest you review the privacy policies of any linked websites you visit.
How We Protect Your Information
We maintain administrative, technical and physical safeguards designed to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information.
To update your preferences, ask us to remove your information from our mailing lists or submit a request, you may contact us as described at email@example.com.
You can opt out of receiving promotional e-mail and/or postal mail from us by doing the following:
If you have received an e-mail from Alliance Française de la Nouvelle Orléans, you can opt out from receiving further e-mails by clicking on the unsubscribe link at the bottom of any Alliance Française de la Nouvelle Orléans email you have received.
Contact us if you do not want to receive promotional e-mail and/or postal mail communications from us in the future. Please specify if you would like to opt out of e-mail, or postal mail, or both. If you have already received communications from us, it will expedite the opt-out process if you are prepared to provide us with the exact name, and e-mail and/or postal mail addresses under which you have been receiving communications from us.
Please note that any opt-out for postal mail may take at least sixty (60) days to become effective.